FAQ
What if my order is not correct?
Every so often mistakes do happen but we will do our best to fix it. If you notice a mistake with your order, please contact support@minibrook.co and we will look into it. Please include your order number at all times when emailing us.
What are the perks of having a Minibrook account?
How do I create a Minibrook account?
It's easy to set up an account. During checkout, you'll have the opportunity to provide account details.
Can I change my order once placed?
Please email support@minibrook.co and we’ll do our best to make sure you are accommodated.
What forms of payment do you accept?
We accept VISA, MasterCard, American Express, Discover and Paypal.Where are Minibrook products produced?
The Minibrook collection is developed and manufactured in Los Angeles, California. As we continue to develop our product range, we expect to expand our manufacturing.
How do Minibrook items fit?
Everything you shop here is designed with our mission to create sustainable, durable, re-usable clothes in mind. Our clothes are cut longer, to accommodate babies and children of all shapes and sizes. If you would like a more snug fit, we suggest taking the next sizing down.
What is Minibrook made of?
Our team mills and dyes GOT-certified organic cotton textiles and pre-washes each garment with an unscented silicone wash, creating remarkably soft, easier-to-care for clothing that improves with every wear.
I only recieved part of my order. Where's the rest?
In regards to the valued business of our customers, we are shipping out partial orders for in stock items daily, but please note that delays are possible due to current changing conditions. If you recieve a partial order, the remainder of your items are backordered, and will ship as soon as they become available.
